PalmPay is a leading pan-African fintech company operating across Nigeria, Ghana, Kenya, Uganda, and Tanzania. We are on a mission to simplify financial services and empower businesses and individuals through innovative digital payment solutions.
We're looking for a User Growth - Card Services Manager to drive card product adoption, user acquisition, and engagement across our platform.
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Key Responsibilities
* Lead growth initiatives to increase user acquisition, activation, and retention for PalmPay card products.
* Manage end-to-end card operations — from issuance and activation to transaction monitoring and customer experience.
* Develop and execute promotional campaigns to boost card usage and spending.
* Collaborate with cross-functional teams (marketing, product, and analytics) to improve user journey and engagement metrics.
* Analyze data to identify growth opportunities and optimize performance.
* Ensure compliance with regulatory requirements and operational standards.
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Requirements
* Bachelor's degree in Marketing, Business, Finance, or a related field.
* Minimum of 3 years' experience in user growth, digital marketing, or card operations (preferably in fintech).
* Strong analytical and problem-solving skills.
* Proven ability to design and implement data-driven growth strategies.
* Excellent communication and collaboration skills.
* Self-motivated, results-oriented, and comfortable working in a fast-paced environment.