Join to apply for the Field Services Engineer - Lisbon role at Rapiscan Systems.
Overview
Rapiscan Systems is an industry leader in detection technology, providing cargo and vehicle inspection systems and services for ports, borders, military, high-threat facilities, and checkpoints to help customers combat terrorism, drug smuggling, illegal immigration, and trade fraud. We offer a broad array of scanning system configurations that leverage low-, medium-, and high-energy X-ray technology—or multiple X-ray technologies—to address each customer’s unique security application requirements. Our commitment to excellence in imaging performance, innovative design, and uncompromising quality ensures our solutions consistently deliver best-in-class imaging, high reliability, and operator satisfaction, to help customers find threats and contraband with ease and confidence.
Role Overview
Installation, Service, and support of Rapiscan X-RAY screening systems. This role will have primary responsibility for supporting all X-ray and Trace product lines of Rapiscan systems at the Airports. The role includes but is not limited to:
* Installation, commissioning and service support of Rapiscan’s X-ray systems.
* Carry out preventive and corrective maintenance on-site.
* Ensure that the technical procedures are followed and PMs and CMs are carried out in accordance with technical recommendations.
* Attend all call-outs.
* Work on shift patterns to support customer site.
* Ensure that all documentation and service orders are completed correctly and promptly.
* Submit service reports and non-conformance reports as required without delay.
* Contribute to the traceability of spare parts and accurate stock counting.
* Establish a strong and trustful relationship as the site representative of Rapiscan, responding proactively.
* Learn from IT specialists the server setup and PLC engineers for integration and commissioning and become proficient.
* Guarantee systems are permanently accurate and optimized.
* Participate in other departmental ad-hoc duties, including special projects.
Qualifications
* Strong communication skills with excellent written and oral abilities.
* Ability to troubleshoot complex systems logically.
* Flexibility during times of change and prompt reaction to project adjustments.
* Self-motivated and able to work well under pressure.
* Ability to obtain airport security passes (some require a criminal record check).
Knowledge, Training, and Qualifications
* An engineering electrical diploma.
* Good English language skills: spoken, written, and communication.
* General knowledge of mechanical, electrical, hydraulic, electronics is desirable.
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