We are recruiting on behalf of our client - a world's leading outsourcing company that provides services related to customer/technical support and content moderation. It is present on many European markets, Portugal included. You will be singing the contract directly with the Portuguese employer.
Are you fluent in
German
and passionate about delivering great customer service? Join our international team as a
Customer Support Advisor
, working
remotely from anywhere in Portugal
!
You'll be the first point of contact for customers — a true brand ambassador ensuring a smooth and positive experience every time.
Your Role:
You'll support customers via
social media, chat, phone, and email
with inquiries about
subscriptions, invoicing, and technical issues
. You'll troubleshoot, find solutions, and make sure every customer feels valued and supported.
Key Responsibilities:
Address customer needs with enthusiasm and professionalism
Troubleshoot issues and provide accurate solutions
Support