Customer Service Specialist Job
We are looking for a skilled customer service specialist to join our team in Portugal.
About the Role:
* We require native or C2 level German language skills.
* English at B2 level or higher is also required.
* You must already be based in Portugal.
* We value great communication and problem-solving skills.
* A customer-first mindset is essential.
Responsibilities:
* Support global clients via phone, email, and chat.
* Troubleshoot and resolve product or service-related issues efficiently.
* Deliver an outstanding customer experience consistently.
* Collaborate with internal teams to improve service delivery.
What We Offer:
* A competitive salary package including performance bonuses.
* Private health insurance benefits.
* Ongoing paid training and career development opportunities.
* Modern office or hybrid/remote work options available.
* A dynamic, inclusive work culture that values diversity and inclusion.
We are a global company that prioritizes exceptional customer experiences. If you share our passion for delivering world-class customer support, we encourage you to apply.