Customer Service Agent — Consumer Credit (French) — Braga, PortugalWe're urgently hiring French-speaking customer service professionals to join an on-site team in Braga supporting a leading consumer credit platform.
If you're fluent in French and passionate about helping people manage their finances, this role is for you.Key Responsibilities- Assist French-speaking customers with credit-related enquiries via phone and written channels- Guide customers through account processes, payment solutions, and service options- Meet daily service quality and productivity targets- Work Monday to Friday on rotating shifts, with Saturday morning availability- Maintain accurate records and follow escalation procedures- Deliver a warm, professional customer experience at every touchpointWhat We're Looking For- French at C2 or native level — no accent; this is a strict requirement- No English required- 6-month contract (with potential for renewal)- Team-oriented, adaptable, and performance-driven- Comfortable in a structured contact centre environment- Willing to work Monday–Friday rotating shifts plus Saturday morningsWhy Join?
You'll gain solid experience in financial services customer support, backed by strong team management and performance coaching in a growing contact centre in Braga.Apply NowApply now — this is an urgent hire.
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