Job Details
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We are looking for an experienced Data Management Specialist to join our team. As a key member of our organization, you will be responsible for managing employee personal and job data changes, delivering physical record and document management services, ensuring data integrity and compliance, and resolving enquiries within agreed service levels.
Key Responsibilities:
* Perform transactional and administrative tasks related to employee personal and job data changes.
* Deliver physical record and document management services.
* Ensure employee and organization data integrity and compliance.
* Resolve enquiries leveraging on knowledge base documents (e.g. FAQs, job aids, policy documents, etc) within the agreed service levels as defined in the Service Level Agreement (SLA).
Requirements:
To be successful in this role, you will need:
* A degree in HR/ Social Sciences/ Administration or similar.
* Strong organizational and time-management skills.
* Excellent interpersonal skills - verbal and written communication skills with the ability to interact professionally with a diverse group of people.
* Ability to ask the relevant questions to understand and clarify issues, attempt resolution and escalate problems if unable to resolve.
* Ownership and capability of working independently, taking initiative, and following up on assigned projects.
* Ability to act in a confidential and sensitive manner and high sense of commitment and responsibility.
* IT savvy and resourceful on leveraging various tools (knowledge management, document management, HR systems) to obtain required information to resolve queries and issues.
* Intermediate in English and German (written and spoken).
* Experience as an HR administrative assistant (recommended and in shared services environment will be considered a plus).
Benefits:
We offer a dynamic and inclusive work environment where you can grow your career and contribute to our success. If you are passionate about data management and have excellent communication skills, we would love to hear from you!
About Us:
We are committed to building a diverse and inclusive workplace that embraces the diversity of our employees, customers, patients, community stakeholders and cultures across the world. We welcome and consider applications from all qualified applicants, regardless of their background.