How do you feel about working for Airbus?
Randstad has partnered with Airbus to establish a Global Business Services center in Lisbon, aiming to build a high-level team by sourcing top talent.
Airbus is a pioneer in sustainable aerospace, committed to innovation in aerospace, defense, and connected services. The company offers modern, fuel-efficient aircraft and is a leader in defense, security, and space sectors. Founded in 2021, Airbus Global Business Services (AGBS) supports Airbus's global success by standardizing, harmonizing, digitalizing, and automating end-to-end processes across functions. The goal is to eliminate siloed processes and foster a culture of data-driven decision-making, responsibility, and Airbus values such as customer focus, integrity, respect, creativity, reliability, and teamwork.
Key Responsibilities
* Ensure consistent application of process management guidelines aligned with EN9100 standards.
* Maintain and improve the process referential, including competencies, resource models, documentation, and process networks.
* Support process management teams in enhancing process maturity and managing changes.
* Collaborate with local and central teams to improve business process management.
* Ensure process adherence and effectiveness through monitoring and control.
* Conduct process maturity assessments and monitor action plans, risks, and opportunities.
* Integrate best practices and lessons learned into workflows.
* Apply quality management methods for root cause analysis and process improvement.
Quality Standards Deployment
* Develop strategies and plans for deploying quality standards within Customer Services.
* Lead the integration of quality standards into customer service processes, focusing on problem-solving and risk management.
* Customize quality standards to fit customer service needs and connect with central quality functions.
* Provide coaching and raise awareness on quality standards to improve performance.
* Drive a mindset change towards quality and foster process integration.
Competencies
* Master's degree in aerospace engineering, quality management, or equivalent.
* Professional experience in quality management.
* Knowledge of quality management tools and methods such as PPS, 9S, Pareto, Five-Why, Ishikawa, FMEA, APQP, etc.
* Strong communication, stakeholder management, and customer-oriented skills.
* Analytical, systemic thinking, and proactive attitude.
* Reliable, resilient, and assertive with an ethical work approach.
* Fluent in English; French is desirable.
* Proficiency in MS Office and G Suite.
* Leadership, influencing, strategic thinking, and project management skills.
Benefits
* Career development opportunities across Airbus’s European and global locations.
* Hybrid work model combining onsite and remote work.
* Engaging onboarding and a motivated team environment.
* Competitive benefits and growth prospects.
Airbus values integrity and diversity and is committed to equal opportunity employment. By applying, you consent to the processing of your data for recruitment purposes. No monetary transactions are involved in the recruitment process. For concerns about impersonation or fraud, contact emsom@airbus.com.
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