* 2 - 5 years experience in IT operations, systems administration, or information security roles.
* Experience working in environments subject to audits and regulatory compliance (e.G., finance, healthcare, government) is a plus.
* Familiarity with ITIL or similar frameworks.
* Understanding of change management and incident escalation processes.
* Knowledge of frameworks and compliance standards (e.G., ISO 27001, NIST, PCI-DSS, CIS).
* Awareness of cybersecurity best practices.