Local Experience Coordinator
Our organization is seeking a skilled Local Experience Coordinator to join our team. As a key member of our customer service department, you will be responsible for delivering exceptional customer experiences and ensuring seamless interactions with our clients.
Job Description:
The successful candidate will be responsible for:
* Providing top-notch customer service and support to clients across various touchpoints;
* Collaborating with cross-functional teams to ensure consistent customer experience;
* Identifying areas for improvement and implementing strategies to enhance customer satisfaction;
* Ensuring that all customer interactions are handled in a professional and courteous manner;
* Maintaining accurate records and reporting customer feedback and complaints.
Required Skills and Qualifications:
To succeed in this role, you will need:
* Formal education at the undergraduate level or equivalent work experience;
* Proven track record in customer-facing roles or related fields;
* Excellent communication and interpersonal skills;
* Strong problem-solving and analytical abilities;
* Proficiency in Microsoft Office applications, particularly Excel;
* Ability to work under pressure and adapt to changing priorities;
* Residency in Leiria/Coimbra or surrounding areas.
Benefits:
As a valued member of our team, you can expect:
* A competitive salary and benefits package;
* Ongoing training and development opportunities;
* A dynamic and supportive work environment;
* Collaborative teams focused on innovation and growth.
What We Offer:
Join our national market leader and discover new possibilities:
* Integrate with a prestigious organization;
* Develop your skills through continuous learning and growth opportunities;
* Enjoy a positive work atmosphere and team camaraderie.
Candidates should submit their applications through our website. For technical assistance, please contact our support team, quoting reference 205/2025.
Working hours: Full-time.