Sou uma empresa: Meliá Hotels InternationalLocated in the heart of Lisbon, ME Lisbon is a luxury hotel known for its modern design, vibrant energy, and exceptional service.
We create unique experiences for both business and leisure travelers.
Mission: As a Rooftop Supervisor, you will lead by example, overseeing the daily operation of the rooftop restaurant and pool area.
You will ensure service excellence, maintain high-quality standards, and deliver personalized guest experiences.
What will you do?
Lead the rooftop operation with energy and precision, delivering seamless, high-end service at every moment.Ensure the space is always impeccable, from ambiance to detail, fully aligned with ME's luxury lifestyle standards.Take ownership of stock, equipment, and daily readiness, keeping everything sharp, efficient, and guest-focused.Create unforgettable guest experiences, confidently handling feedback and turning every interaction into a positive moment.Inspire and energize the team on the floor, driving performance through collaboration, presence, and example.Bring consistency to excellence by ensuring all procedures, checklists, and brand standards are flawlessly executed.
What are we looking for?
A dynamic supervisor with experience in luxury or lifestyle hospitality, ideally in rooftop or vibrant F&B concepts.Confident in fast-paced, multi-outlet environments, balancing restaurant and pool/lounge operations.Strong focus on delivering memorable, high-quality experiences.Solid F&B knowledge, with a sharp eye for hygiene, safety, and operational excellence.Fluent in Portuguese and English; additional languages add to the experience.Requisitos :