Emw, Inc. is seeking a qualified Contractor for Service Level Management (SLM) services. The role focuses on ensuring effective planning, implementation, and review of IT service delivery to improve user satisfaction and support organization. Key responsibilities include monitoring service performance, developing business continuity plans, and providing on-site IT support in Oeiras, Portugal. Candidates should have a background in Service Management with a minimum of 3 years related experience. #J-18808-Ljbffr